Services

Maintaining  specialized systems like automatic fire detection and suppression can be a challenge. Even worse, under-maintained or inoperable fire suppression systems can lead to increased liability for transportation providers. Although some of these systems appear to use regular wiring and controllers, they are highly specialized with various sensors and other equipment used to detect fire through light and heat, or gas through the detection of hydrocarbons. Thermal Protection Services is the only authorized provider of service on Kidde Technologies fire suppression systems in North America. We respond to field service calls for transit and over the road coach operations using AFSS and Gas Leak Detection systems. TPS technicians are factory trained by the manufacturer and travel all over the United States and Canada performing service on all types of fire suppression systems and gas leak detection systems.
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Whether you have no idea the status of your fire suppression program, or you have a fleet without any fire suppression issues, our field service technicians are trained by the manufacturer and can provide you with the best fire suppression system service in North America.

Scheduled maintenance is required for keeping your fire suppression and gas detection systems in working order. TPS is a certified provider of scheduled maintenance on AFSS. Certain fire suppression equipment is required to be serviced and tested on a regular basis. Our technicians are factory trained to perform all different types of services the original equipment manufacturer (OEM) recommends.​If you are unsure of your scheduled maintenance needs, our service manager may be able to help. Because fire suppression bottles are stamped with their manufacture date, the TPS service manager can tell you if your fleet is due for service. TPS also provides bottle replacement service reminders and other maintenance notifications free of charge. Please contact us to begin receiving this complimentary service.

If you are in a pinch and we are unable to make it out to your project quickly, Thermal Protection Services offers 24-hour technical support via our hotline. Ask us anything the system In your highway coaches, transit buses, school buses, and paratransit vehicles in the United States and Canada. Operating 24 hours-per-day, our hotline is meant to provide critical technical support for emergencies and after-hours when many vehicle maintenance activities occurs.

A properly functioning automatic fire suppression system is the only way to ensure your property and passengers are protected against an engine compartment or battery box fire. There’s no better way to do that than with properly trained technicians. Fire suppression systems are highly specialized equipment systems that require technical knowledge above and beyond general electrical system knowledge. What’s more, when these systems operate as they are intended, they are extremely effective at protecting life and property.

Thermal Protection Services trainers are trained at the source by fire suppression system engineers on every AFSS and Gas Leak Detection system installed on today’s transit vehicles and are in contact with the same engineers on a regular basis receiving updates on systems, product releases, and industry news. Even better, our trainers work in the field on AFSS and gas leak detection systems regularly. This helps them to quickly respond to trainee questions, as well as adapt to different systems they may encounter at different transit projects.

How do I schedule training?
Typically, your transit project will receive new vehicles – or already has them – equipped with a fire detection system, fire suppression system, and/or gas leak detection system. Ensuring these systems in working order requires periodic testing and troubleshooting when problems occur. When you contact TPS, we will gather some basic information from you such as what type of vehicles are in your fleet, what type of fire suppression system or gas leak detection system you’re running, and a range of dates you’re looking to host one of our trainers.

A typical class runs a total of 3 hours and can be given to any number of technicians, though we do prefer keeping class totals under 5 so that we can create rapport with your technicians and answer all of their questions fully. Class is broken up into 2 sessions. The first session is 1.5 hours long and features a classroom-type atmosphere with a Power Point presentation tailored specifically to your particular Kidde Technologies fire suppression system. The second session is conducted in the shop and is entirely hands-on. Your technicians will get the opportunity to perform general system maintenance, inspections, test sensors using test kits, and go over general troubleshooting techniques with our trainer.

Cost of Training
Cost of training varies and, in some cases, can be subsidized depending on your needs. Similarly, if your transit project has recently added new vehicles to its fleet, your training might be provided at no cost. To see if the new vehicles in your fleet qualify your technicians for free training, contact Kidde Technologies directly. For all other training requests, contact a representative for rates: (833) 433-FIRE.

Our parts are designed to have the most innovative technology available. Please take a look at what we have available and reach out to us if you have any questions.

As the only authorized distributor for Kidde Technologies Commercial Ground Vehicle product line, Thermal Protection Services is able to provide recertified Kidde fire extinguisher bottle rebuilds at a lower cost than any competitor in the country.