Technical Support
Without specialized training, advanced technologies, like Kidde Technologies' automatic fire suppression systems (AFSS), can be difficult to troubleshoot and repair. This is why Thermal Protection Services offers 24-hour, 7-days-a-week access to our technical support team. We want to ensure your fleet is properly protected and operating the way it is intended at all times.
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What is an Automatic Fire Suppression System?
Automatic Fire Suppression Systems perform two essential functions:
Automatic Fire Suppression Systems perform two essential functions:
- Automatically identify thermal energy that is abnormal
- Automatically deploy a fire extinguishing agent (ABC or Purple K Powder) to chemically disrupt the fire and as a result prevent any further fire outbreak
Hotline
Our hotline serves customers from all over North America. As the only authorized Kidde Technologies repair center in North America, we cater to fleets of all sizes and configurations. Our technical support team is trained by the manufacturer on all types of Kidde fire suppression systems for commercial vehicles. We perform onsite service, system installation, repair, and troubleshooting, and can answer virtually any question you have regarding your fleet's fire suppression issue.
Our hotline serves customers from all over North America. As the only authorized Kidde Technologies repair center in North America, we cater to fleets of all sizes and configurations. Our technical support team is trained by the manufacturer on all types of Kidde fire suppression systems for commercial vehicles. We perform onsite service, system installation, repair, and troubleshooting, and can answer virtually any question you have regarding your fleet's fire suppression issue.
Scheduling Service
On occasion, we will not be able to help you successfully troubleshoot your fire suppression system's issue over the phone. If that is the case, the next best step is to schedule a field service call. Follow this link to find more information on scheduling field service for a Kidde fire suppression system.
On occasion, we will not be able to help you successfully troubleshoot your fire suppression system's issue over the phone. If that is the case, the next best step is to schedule a field service call. Follow this link to find more information on scheduling field service for a Kidde fire suppression system.